I can’t screw the new hose on the water outlet of the vacuum breaker

1) Try to screw the hose without placing the connector between the hose and the water outlet. 2) If you managed to screw the connector, but don’t have the space to screw the hose, follow those steps:  Slightly turn the hose screwed to the water inlet of the vacuum breaker (using pliers if necessary) so […]

I can’t access the hose to install the new one

The issue can’t be solved without the help of a support person. Please contact us using the formular below and we will help you as soon as possible. [contact-form-7 id=”652d088″ title=”Contact”]

I have a water leak when I turn on my showerhead. What should I do?

1) You may need to tighten your connection between the hose and the Water Saver with a pair of pliers or a 13 mm wrench. 2) Check that the gasket between the hose and the Water Saver is still present. 3) Check that mesh gasket is still present between the endring of the Water Saver […]